GURGAON: In a city which boasts of highest number of consumer grievances in the state, cases of insurance default and real estate invariably occupy the top slot.
The Times of India get a large number of cases related to real estate. The number of consumers approaching us for non-delivery of flats in times has been increasing. We have a number of cases of cheating by the builders. This includes even the top builders in the city. We have several cases of builders who are repeat offenders. We have issued arrest warrants against them as well,” said an official of the Gurgaon district consumer disputes redressal forum.
The official said consumers also approached the forum with complaints against HUDA relating to disputes of plots.
“In Gurgaon, consumers are more educated about their rights. Of late, we have solved several cases relating their real estate,” said Raghvinder Singh Bahmani, president, district consumer disputes redressal forum, Gurgaon.
Consumer disputes relating to airlines and travel tourism, especially holiday clubs and resorts, is also higher in Gurgaon compared to cities in the state.
“The reason is that large number of technocrats, CEOs and top MNC officials keep visiting different countries. Case relating to airfare, baggage and deficiencies of the services of the resorts are much higher in Gurgaon. We have 19 cases relating to airlines and several cases against top resorts in the country,” said an official from the forum.
Cases relating to mobile phones, automobile, Bank ATM and Postal Delivery are also higher in Gurgaon compared to cities in the state.
Source: The Times of India